Care Costs

The financial side of Aged Care can easily become confusing. The multitude of terms and government processes to comply with can become overwhelming, so our role is to provide a clear, concise and current explanation of your options. Please don’t hesitate to contact us to discuss your situation with one of our friendly team members.

Refundable Accomodation Deposit (RAD)

A Refundable Accommodation Deposit (RAD) is a lump sum accommodation payment that is assigned to every aged care room in Australia. This payment is fully refundable when you leave. If you decide not to pay RAD in full, you may choose to pay a smaller deposit combined with a Daily Accommodation Payment (DAP). Your DAP payment is adjusted based on the amount you are able to pay upfront. The more you are able to pay upfront will lower the amount of your DAP payment.

Basic Daily Fee

Residents are required to pay a basic daily fee which goes towards cleaning, meals, laundry and other day-to-day costs of living. The current government-set maximum daily fee for all residents is 85% of the basic single age pension. Your maximum basic daily fee will be confirmed by the Department of Human Services upon your entry to an Aged Care community such as Kintyre Lodge.

Means-Tested Fee (MTF)

If you are entering aged care on a permanent basis you may also be required to pay an additional contribution fee. This is a government fee which is based on testing your income and assets. There are annual and lifetime caps in place for this contribution.

Additional Service Fee

You may wish to access options from our Additional Optional Service Menu. This is a fee set by Kintyre Living, and is applicable for access to our suite of Premium Services. Please enquire about these services and the current fee during your appointment with one of our friendly consultants.

For further details on Kintyre Lodge, please visit

COVID -19 Updates

Latest NSW Health Update as at 25 January 2021


All visitors must wear a surgical mask whilst in the facility.

Areas of concern

Areas of increased testing in NSW are:

  •  Northern Area of the Northern Beaches
  • suburbs in the Canterbury LGA - Ashbury, Belfield, Campsie, Canterbury, Clemton Park, Croydon Park, Earlwood, Hurlstone Park)
  • Cumberland City Council
  • suburbs in the Mount Druitt area - Bidwell, Blackett, Doonside, Dharruk, Emerton, Hebersham, Lethbridge Park, Minchinbury, Mount Druitt, Shalvey, Tregear, Whalan, Wilmot
  • Rooty Hill

New Zealand

  • Any person who has been to any areas of concern in New Zealand since 14 January 2021.
  • Visiting an RACF

    • All residential aged care facilities in NSW should support visits for residents, unless the facility is experiencing a COVID-19 outbreak, or where visitors are in a category requiring restriction of access. Allowing visits while maintaining appropriate screening and infection prevention measures improves the health and wellbeing of your residents.
    • Visitor access should be in line with the screening requirements set out in the Public Health (COVID-19 Aged Care Facilities) Order (No 4) 2020
      ✎ EditSign

      and the guidance outlined in the Industry Code for Visiting Residential Aged Care Homes during COVID-19 and the CDNA National Guidelines for the prevention, control and public health management of COVID-19 outbreaks in residential care facilities in Australia.

    • Record every visitor's name, phone number and date and time of entry (and time of exit where possible). Electronic check-in methods (such as QR codes) are recommended by NSW Health and should be used where possible. Hand-written records (when they are collected) should be legible and need to be provided to NSW Health as soon as possible, but at least within 4 hours, when needed for contact tracing. Records should be kept for a minimum of 28 days.

Visitation  & Access to Kintyre Lodge, Dubbo

  • subject to entry criteria and conditions below, resident visitations can occur without notice between the hours of 10:00am and 4:00pm DAILY
  • all visitors MUST NOT visit when unwell or displaying any signs of a cold/flu, respiratory or COVID-19 symptoms.
    • To respond truthfully to COVID-19 screening questions asked by the home’s staff.
    • To treat all staff with respect and courtesy, and to follow their instructions.
    • Contact the home before visiting, to secure a mutually convenient time.
    • To follow visiting requirements including providing evidence of up to date influenza vaccination, infection and prevention control measures such as washing hands, use of visiting windows, remaining in residents’ rooms, or in designated areas and Social Distancing and Hygiene Requirements – as directed by Kintyre Lodge staff
  • Subject to entry criteria and conditions below, resident exits can occur with prior written request of >48 hours, and subject to approval, detailing
    • venue address; gathering time; names of all people attending; transport  mode, COVID-19-safe practices & telephone numbers of all contacts
  • there shall be no impediment to immediate essential health and medical requirements

Permitted Entry

  • employees – restricted to areas necessary to perform duties where no alternative arrangements suffice
  • contractors & suppliers of goods/services deemed essential – as per Care Manager provider listing and restricted to minimum areas necessary
  • union representative – pursuant to express prior arrangement with the Care Manager; upon  production of an entry permit and only in designated area
  • health, medical or pharmaceutical professional providing services to a resident – as  per Care Manager approved provider listing with area restricted to resident’s room
  • person providing personal care services to a resident – as per Care Manager-approved provider  listing and area restricted to resident’s room or approved alternative
  • person providing a care and support visit to a resident, including end-of-life support;  eg. family/friend visitors – area restricted to resident’s room or designated visiting  areas
  • NDIS participant support staff – subject to meeting facility entry criteria and  maximum 1 support person – all prior-approved by Clinical Director or Care Manager
  • volunteers – support services subject to meeting facility entry criteria and maximum  1 volunteer per episode – all prior-approved by Clinical Director or Care Manager
  • emergency management or law enforcement personnel – as required to discharge  responsibilities, unimpeded
  • prospective resident – as required to provide reasonable overview and showing at Care Manager
  • person holding a verifiable Ministerial exemption from exclusion – as required to  discharge responsibilities attached to exemption, unimpeded

Conditions of Entry for all – unless varied by special consideration 

  • maximum of two (2) visitors at a time per resident – visitors can be any age
  • visits undertaken in resident’s room subject to maximum time span of 2 hours
  • visits undertaken in designated outside areas subject to maximum time span of 3  hours
  • strictly NO visits to occur in resident communal areas
  • Spouses, siblings and offspring, whilst subject to a maximum of two (2) persons  visiting at a time, limited to maximum time span of 4 hours
  • minors must be closely supervised and all persons must fully comply with all conditions of entry
  • social distancing practices (no closer than 1.5mtrs) must be engaged at all times  unless impracticable in the course of employees and contractors providing services
  • hand sanitising immediately upon entry and prior to exiting facility
  • personal hygiene must be tightly controlled, particularly of children

Expressly Excluded Resident Exits

  • attendance at any event where any attendee would otherwise be excluded from entering the facility

Resident Social Distancing Requirements

  • Facility to continue emphasis on ensuring social distancing practices and compliant personal hygiene of residents within the facility at all times
  • Resident gathering in communal areas, indoor or outdoor, to be limited to maximum of 20 persons at any one time in each communal area

Special Visitor Entry/Facility Exit Consideration

  • available on case-by-case basis; whether on compassionate grounds or by way of risk  assessment – approved only by the Clinical Director or Care Manager

Next Review Date – Can be varied at any time

Latest NSW Health Public Health Orders